Supplemental Programs

Introduction

Fleet

General Motors is pleased to provide comprehensive training opportunities to help you maintain competent Fleet service personnel and achieve increased productivity. There are four curriculum sources available for service technical training to address your specific needs.

The goal of the GM STC Fleet technician training program is to provide the same high performance training that is available to GM dealership service technicians. The performance-based content is delivered through a blended learning curriculum.

GM STC utilizes the latest in training technology to effectively support the complex and emerging training requirements for service personnel with the objective to enhance the technician’s ability to “Fix it Right the First Time”.

GM STC uses a combination of delivery components to provide highly effective and inexpensive technician training. The different blended learning components available through the GM STC are:

GM Envolve Service Technical Training

This is classroom style training delivered by GM-certified Fleet instructors on-site at your Fleet’s location. Existing programs are tailored for specific Fleet vehicles and designed for Fleet technicians. Past and current models are featured based on the vehicles in your Fleet and training requested.

The GM Fleet Technician Training Program offers:

• Customized content developed to meet the needs of your Fleet and your specific vehicle lines
• Hands-On technical assistance during the on-site training sessions
• Hands-On, instructor-led “system” courses and GM Fleet specific courses delivered on-site at your location

For more information, scheduling, and to ensure the accuracy of response, email all questions to Jeff Holmes at jeffry.holmes@gov2x.com or call (248) 837-6665.

ACDelco

ACDelco Technical Training is the service technician training arm for ACDelco and GM Customer Care and Aftersales. The ACDelco Technical Training program’s objective is to train the aftermarket independent service center technician population across the United States.

ACDelco’s mission is to utilize engaging education methods in an industry-leading training portfolio to ensure aftermarket service professionals have the skills necessary to safely and effectively diagnose and repair customer vehicles.

The ACDelco blended learning approach offers courses at a variety of instructional levels and training methods to suit virtually every person’s needs. The following delivery media are currently provided to ACDelco service technicians:

The blended learning training techniques provide performance-based, flexible delivery methods that facilitate training deeper into the shop and enhance the ACDelco service technician’s ability to “Fix it Right the First Time.”

For more information regarding the ACDelco Technical Training program, please visit www.acdelcotraining.com and click on the Training tab.

GM Automotive Service Educational Program (GM ASEP)

GM has specific technician training initiatives to assist dealers in developing their next generation of technicians. The GM technician training strategy is a three-tiered approach enabling dealers to train technicians at every level — from high school/GM ASE Education Foundation to college/GM ASEP and beyond. For instance, GM ASEP offers training for technically inclined students pursuing a career in servicing and maintaining GM vehicles. The program is a joint effort between GM, its dealers, and select colleges and universities across the United States, Canada, China, and Ecuador. GM ASEP teaches exclusively on current GM products. GM ASEP allows students to alternate between attending college and working at a sponsoring GM dealership for over the course of two years. Upon graduation, students receive an Associate Degree in Automotive Technology (or similar).

GM ASEP incorporates advanced automotive technical training with a strong academic foundation of math, reading, and electronics, and both analytical and technical skills.

Students earn an Associate Degree while working and learning on the job, resulting in a solid education combined with invaluable work experience. Since 1979, GM’s continued commitment to identify and support GM ASEP colleges and universities has produced over 16,000 service technicians.

Any Chevrolet, Buick, GMC, and Cadillac dealer and ACDelco Professional Service Centers (PSC) are eligible to sponsor GM ASEP students.

General Contact Information

Visit www.gmasep.org for locations and additional program information.

GM Service Technician Education Program (GM STEP)

GM STEP is an additional technician training initiative to assist dealers in developing the next generation of technicians. GM STEP provides a way for dealerships to connect to local schools and support youth automotive education programs. Dealers will provide mentoring to help build relationships with students, and encourage them to continue their career path in the automotive field.

The dealer is the conduit to connect a high school or non-ASEP college to GM Service Technical College’s (STC) Learning Management System (LMS), the Center of Learning. Students and instructors will have access to complimentary GM-specific web and video technical training courses through the Center of Learning.

GM STEP also provides graduating students an opportunity to be hired as entry-level Maintenance Inspection Technicians (MITs), Maintenance Light Repair (MLR) technicians, or other roles within the dealer they partnered with.

GM STEP has two different programs, one for high schools and another for colleges. It provides schools with the benefit of a dealer relationship, and complimentary GM-training to offer students. The dealer benefits by fostering a steady pipeline of newly trained technicians through its school partnerships.

For more information go to www.GMSTC.com. To get started, dealers should reach out to their zone team representatives.

ASE Education Foundation

We are the ASE Education Foundation. Our mission is to educate, prepare, and inspire a new kind of automotive service workforce. One that embraces innovation, today’s workforce demands, and critical thinking. One that is career-ready, eager, and committed. The ASE Education Foundation has designed a powerful new way of preparing students to meet today’s demands.

Successfully preparing students for today’s automotive service industry takes a multidisciplinary approach. ASE Education Foundation is part of the ASE Alliance and is the career-to-work arm of ASE that offers students the means to learn, do, try, ask, grow and then hit the ground running after graduation.

The ASE Education Foundation is engineered from the top-down to:

• Give high school automotive technology students the opportunity and guidance to explore rewarding automotive careers.
• Develop career-ready, motivated and inspired entry-level automotive technicians and service personnel.
• Provide the tools and support to develop and practice the skills needed to succeed in the industry.

To learn more about the ASE Education Foundation, contact your GM Regional Office or Training Center. Or visit us on the web at: www.aseeducationfoundation.org.

Military Support

As a company, General Motors has supported the U.S. military for more than a century, responding swiftly to the need for purpose-built vehicles for use in conflict situations. We’ve employed veterans and military families throughout our history and we continue to be a corporate leader in offering advocacy and significant ongoing financial support for military causes.

In 2013, GM joined forces with the U.S. Chamber of Commerce Foundation’s Hiring Our Heroes program, a national effort to assist veterans, transitioning service members, and military spouses find meaningful employment.

The same year, GM’s Service Technical College began offering free training to veterans and returning service members to prepare them for both technical and non-technical entry-level roles in a dealership. This training can also lead to opportunities with participating ACDelco Warehouse distributors and ACDelco Professional Service Centers.

But that’s not all. GI Bill benefits can be applied to attending GM’s Automotive Service Education Program (ASEP). The GM ASEP training program combines state-of-the-art automotive service, appropriate academic coursework, and real-world internship experiences to give students the best possible preparation for a career as an automotive technician, teaching exclusively on current GM products. The program incorporates advanced automotive technical training with a strong academic foundation of math, reading, and electronics, and both analytical and technical skills. GM ASEP is a joint effort between GM, its dealers, ACDelco Professional Service Center Program Members, and select colleges across the United States, Canada, China, and Ecuador.

GM ASEP students alternate between the classroom and Hands-On work experience at a sponsoring GM dealership. Upon graduation, students earn an Associate Degree in Automotive Technology (or similar), resulting in a solid education combined with invaluable work experience. Any Buick, Cadillac, Chevrolet, GMC, or ACDelco Professional Service Center can sponsor GM ASEP students.

The Hiring Our Heroes initiative has helped more than 200,000 returning military service members and their spouses find training, career counseling, and employment opportunities.

For more information, visit: www.HiringOurHeroes.org.

Shifting Gears

The Shifting Gears Automotive Technician Training Program is designed to support service members who will be transitioning from military service into the civilian workforce. The U.S. Army, GM, and VPS (GM’s training partner) collaborated to design and deliver a training program that provides eligible transitioning service members with the necessary skills to become service technicians at GM dealerships.

The program consists of a 12-week customized, on-base technician training curriculum that includes instructor-led technical training, online web-based courses, and hands-on training. Shifting Gears launched in August of 2014 at Fort Cavazos, TX and has graduated over 800 alumni. GM provides the vehicles, VPS developed and delivers the training, and the U.S. Army provides the facility. Service members from all branches of service, to include select veterans, are eligible to attend. Upon successful course completion and program graduation, students can achieve just over 70% of GM’s STS requirements and Silver Certificates in Electrical Academy, Brakes, Chassis, Engine Mechanical, and Engine Performance. Participants also have access to an Engagement Specialist who is embedded in the program and located at Fort Cavazos to help prepare them for their civilian job search and support the regional GM team in connecting them with hiring dealerships.

Alumni from the Shifting Gears Program receive preparation training in Electrical and Brakes prior to taking the ASE exams in those categories. Registration and test fees are both paid for by Workforce Solutions of Central Texas prior to graduation. The alumni are also able to receive a living stipend through the Veteran Administration utilizing their Post 9/11 GI Bill benefits if the dealership that employs them are enrolled as a DOL approved apprenticeship program. The DOL Apprenticeship Program is a great starting point for any entry level technician and is also a great asset to GM dealerships to acquire and retain quality technicians.

When a Shifting Gears alum is hired, the Center of Learning will bill the Dealer’s Open Account in three installments of $2200 each:

1. The first, at Date of Hire.
2. The second, 90 days later.
3. The third, 90 days after that.

Should a Shifting Gears alum separate from the dealership within six months of the Date of Hire (when the hiring Dealer activates the technician in the Center of Learning at www.centerlearning.com), the Dealer is eligible for a full refund of all paid training fees.

GM Technician Career Training Program

General Motors continues to be one of the world’s leading vehicle manufacturers with over 20 million vehicles on the road. In fact, GM dealerships employ over 29,000 technicians in the United States alone.

As a technician in the GM Technician Career Training program, you’ll experience a blended training program of hands-on and online learning to diagnose, repair, and maintain gasoline and diesel vehicles for the Chevrolet, Buick, GMC, and Cadillac brands.

Program Type: Student-paid program

Program Length: 12 weeks

Topics Covered:

• Electrical/Electronics: Understand vehicle networks, vehicle diagnostics, electrical diagnosis, body controls and supplemental restraints.
• Brakes: Learn GM braking systems, including service and diagnosis of advanced braking systems and controls.
• HVAC: Discover how to service and diagnose GM heating, ventilation and air conditioning systems to factory specifications.
• Steering & Suspension: Understand steering and suspension systems and chassis controls, including high-tech vehicle handling and stability systems.
• Engine Repair: Gain experience on the full range of current GM repair procedures and precision measurements.
• Engine Performance: Understand how to diagnose engine performance and emission systems of GM vehicles using the GM Global Diagnostic System.
• Diesel Engine Performance: Get specialized training on the 6.6L Duramax™ diesel engine used in GM trucks.
• Maintenance and Inspection: Learn how to perform multi-point vehicle inspections and maintenance services.

Train at Universal Technical Institute (UTI) and earn GM Credits*

When you participate in the GM Technician Career Training program, you’re getting skills and experience valued by every GM dealership. You can earn GM course credits that can elevate you to Bronze, Silver, and Gold certification levels in multiple service areas upon graduation:

• 11 GM instructor-led classroom course credits
• 75 required web-based credits
• 82 supplemental enrichment web-based credits

*Number of credits required is subject to change.

Program-Specific Requirements:

• Be an active UTI or NASCAR Tech student
• Be at or beyond the midpoint of the training program
• Meet all admission requirements for this elective
• Complete all Automotive Technology courses with exceptions (please see current catalog for details)
• Financial aid may be available to those who qualify.
• For more information, visit: www.UTI.edu/GM